Last updated: 1 October 2026
The Butchers Arms, Lime Street, Eldersfield, Gloucestershire GL19 4NX.
Email info@thebutchersarms.net. Telephone 01452 840381.
Restaurant bookings are made through OpenTable. When you make a reservation, information may include your name, email address, telephone number, reservation date and time, party size, dining preferences, special requests, and other information you choose to provide as part of the booking. We use this information to arrange, manage and communicate with you about your reservation.
If you contact The Butchers Arms through the website contact form, by email or by telephone, we may collect your name, email address, telephone number, the contents of your enquiry, and any other information you choose to provide. The website contact form uses Vendasta, and information submitted through the form may be processed through Vendasta’s systems so that we can receive and manage your enquiry.
Gift voucher purchases are provided through Ecwid, part of Lightspeed. When you purchase a gift voucher, information may include your name, email address, contact information, billing information, order details, transaction information, and other information required to complete or fulfil your purchase.
Technical information may also be generated when you use the website. Depending on the technologies enabled on the site, this may include IP address, browser and device information, pages visited, dates and times of visits, and interactions with website features.
We use personal information only where there is a valid legal basis for doing so. Depending on the circumstances, this may include processing necessary to take steps at your request before entering into a contract, processing necessary to perform a contract, compliance with legal obligations, or our legitimate interests in responding to enquiries and managing customer communications.
OpenTable provides the restaurant reservation service used on this website. When you make a reservation, information may be processed by OpenTable and shared with The Butchers Arms so that your booking can be arranged and managed.
Vendasta provides the technology used for website enquiries and related contact-management functions. Information submitted through the contact form may therefore be processed through Vendasta’s systems so that we can receive and respond to your enquiry.
Ecwid, part of Lightspeed, provides the online gift voucher store. Information required to process a gift voucher order may therefore be processed using Ecwid/Lightspeed systems.
If Google Analytics or another analytics service is enabled on the replacement website, information may also be processed by that provider in accordance with the website’s cookie settings and the provider’s privacy arrangements.
We may also disclose personal information where this is required by law, regulation, court order, or another lawful requirement.
OpenTable privacy policy: https://www.opentable.co.uk/c/legal/privacy-policy/
Vendasta privacy policy: https://www.vendasta.com/privacy-policy/
Lightspeed privacy policy: https://www.lightspeedhq.com/legal/privacy-policy/
We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, and for any additional period required to meet legal, accounting, tax, contractual, or regulatory obligations.
Different types of information may therefore be kept for different periods. This can include information connected with restaurant reservations, customer enquiries, gift voucher orders, financial and transaction records, and website usage or analytics.
We review whether personal information is still needed and should delete or anonymise it when there is no longer a valid reason to keep it, unless a legal or regulatory requirement means it must be retained for longer.
The exact internal retention periods used by The Butchers Arms have not been confirmed for this website, so no unverified fixed retention periods are stated here.
Under UK data protection law, you may have rights in relation to your personal information. The rights available to you depend on the circumstances and the lawful basis on which your information is processed.
These may include the right to access personal information held about you, ask for inaccurate information to be corrected, request deletion of personal information in certain circumstances, request restriction of processing in certain circumstances, object to certain uses of your personal information, request the transfer of certain information in a portable format where that right applies, and withdraw consent where processing is based on consent.
Not every right applies in every circumstance.
To exercise your rights, contact The Butchers Arms at info@thebutchersarms.net or write to The Butchers Arms, Lime Street, Eldersfield, Gloucestershire GL19 4NX.
If you have concerns about how your personal information has been handled, please contact us first so we have the opportunity to address your concern.
You also have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator.
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This website may use cookies that are necessary for the website or services you request to function. It may also use cookies or similar technologies connected with third-party services, embedded content, or analytics.
Where cookies or similar technologies are not strictly necessary, they should only be used in accordance with applicable consent requirements and the choices made through the website’s cookie controls.
Some essential cookies may be required for functions such as website security, shopping or checkout functionality, maintaining information during a transaction, or providing other services specifically requested by you.
OpenTable, Vendasta, Ecwid/Lightspeed, and other third-party services used by this website may use cookies or similar technologies when their services are loaded or used. Their use of those technologies is also governed by their own privacy and cookie information.
